Cancellation policy

# Cancellation Policy

Last Updated: August 2026

At Hilly's Garage, we process orders as quickly as possible. If you need to cancel or modify an order, please contact us as soon as possible.

## Order Cancellations

To request an order cancellation, contact us at support@shophillysgarage.com as soon as possible after placing your order.

We will make every reasonable effort to cancel your order before it is processed or shipped. However, we cannot guarantee cancellation once an order has entered fulfillment.

Some products sold by Hilly's Garage are fulfilled directly by authorized distribution partners and may begin processing shortly after an order is placed.

If your order has already shipped, it cannot be cancelled and will instead be subject to our Refund Policy.

## Order Changes

If you need to change an item, quantity, size, color, or shipping address, contact us at support@shophillysgarage.com as soon as possible.

We will attempt to make the requested change, but changes cannot be guaranteed once an order has entered fulfillment or shipped.

Customers are responsible for providing an accurate shipping address when placing an order.

## Subscription Cancellations

Some products may be available through recurring subscriptions.

Subscription details, including the price, billing frequency, and delivery frequency, are displayed before you complete your purchase.

You may manage or cancel an active subscription through the subscription management options provided with your account or subscription confirmation.

You may also contact us at support@shophillysgarage.com for assistance with your subscription.

To avoid being charged for your next scheduled subscription order, your subscription must be cancelled before that order is processed.

Cancelling a subscription prevents future subscription orders and charges. It does not automatically cancel or refund an order that has already been processed, charged, or shipped.

Orders generated through a subscription that have already entered fulfillment are subject to our standard Refund Policy.

## Subscription Changes

Where supported, you may be able to change the frequency, quantity, products, delivery information, or next order date associated with your subscription through your subscription management portal.

Available options may depend on the product and subscription plan.

For assistance, contact us at support@shophillysgarage.com.

## Refunds

Cancelling an order or subscription does not automatically result in a refund for an order that has already been processed.

Refund eligibility is determined according to our Refund Policy.

## Contact Us

If you have questions about cancelling or modifying an order or subscription, please contact us:

Edward Rigg Enterprises LLC DBA Hilly's Garage

6513 Apache Plum Lane
Spicewood, TX 78669
United States

Phone: +1 512 829 7517
Email: support@shophillysgarage.com
Website: https://shophillysgarage.com