Shipping policy
SHIPPING POLICY
Last Updated: July 2026
At Hilly's Garage, we work hard to get your order from our garage to yours as quickly as possible.
ORDER PROCESSING
• Orders are typically processed within 1-3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.
• During sales events, holidays, or periods of high demand, processing times may be slightly longer.
SHIPPING METHODS
We currently ship within the United States using trusted carriers such as:
• UPS
• USPS
• FedEx
Carrier selection may vary depending on product availability, package size, and delivery destination.
DELIVERY TIMES
Estimated delivery times after shipment:
• Standard Shipping: 3-7 Business Days
• Expedited Shipping: 2-3 Business Days (where available)
Delivery estimates are not guaranteed and may be affected by weather, carrier delays, or other circumstances beyond our control.
Delivery times vary by product and origin warehouse, and are estimates only. Â Actual delivery may vary based on carrier performance, product availability, and destination. You'll receive a shipping confirmation email with tracking information once your order ships.
SHIPPING RATES
Shipping costs are calculated at checkout based on:
• Order weight
• Product dimensions
• Delivery location
We may offer free shipping promotions from time to time.
TRACKING INFORMATION
Once your order ships, you will receive a shipping confirmation email containing tracking information when available.
MULTIPLE SHIPMENTS
Some orders may arrive in multiple packages. If this occurs, tracking information will be provided for each shipment.
DAMAGED OR LOST PACKAGES
If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date.
Email: orders@shophillysgarage.com
We will work with the carrier to investigate and help resolve the issue.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information at checkout.
Hilly's Garage is not responsible for delays or additional shipping charges resulting from incorrect addresses provided by the customer.
ORDER FULFILLMENT & SHIPPING ORIGIN
Most orders from Hilly's Garage ship from our Spicewood, Texas fulfillment location. A limited selection of products, including select items from 100%, Muc-Off, Tusk and Risk Racing are fulfilled through an authorized U.S.-based distribution partner and may ship from a different warehouse location within the United States. Regardless of origin, all orders ship via trusted U.S. carriers and are backed by the same Hilly's Garage customer service and support.
CONTACT INFORMATION
Edward Rigg Enterprises LLC DBA Hilly's Garage
6513 Apache Plum Lane Â
Spicewood, TX 78669 Â
United States
Phone: +15128297517
Email: support@shophillysgarage.com